RETURN POLICY

 

RETURNS

You can return any unsuitable items to BRAVE Athleisure within 14 days from the date you received your order. Please complete the returns form included in your parcel and post your item(s) to the address below. If you have misplaced your returns form, please contact us via e-mail and we will forward a copy to you. Please ensure that all returned items are unworn and in their original condition. The cancelation period is 14 days from the day you placed the order.

For Europe Orders!

Green Hill GmBH Friedrich-Vorwerk-Straße 4, 21255
Tostedt, Germany

For Middle East Orders!

HMK General Trading LLC 
Plot 36 
Warehouse No 9,
Al Jurf Industrial Area 1 
Ajman , UAE 
Landline:+97167477417

The parcel is your responsibility until it reaches us, so we recommend using a registered or recorded postal service. International parcels must be clearly marked as 'returned goods' in order to avoid customs charges. Please allow 5 working days for your return / exchange to be processed, in busy periods this may take longer - up to a maximum of 14 working days.

Please note that returning unsuitable goods is at your own expense. If you are returning a product due to an error on our part, please contact us before making your return to arrange your return shipping.

EXCHANGES

Products can be exchanged for an alternate size or color of a similar item, provided that your desired size is available in stock, you can request an exchange within 14 days from the date you received your order.

Product(s) should be unopened and should be returned with all the original packaging pouches, tags and other such attachments should not be used or damaged; we reserve the right to reject the returned product if it has been returned not in accordance with the above mentioned conditions.

The following are a must and are required for a proper return claim.

The product/gear must be in its original packaging

Must be returned complete with all of its parts, accessories and original tags

The goods ordered have all components of the original packaging.

The product is not damaged or used and packaged in its original.

Return of hygiene kit will be accepted unless faulty.

GENERAL DETAILS ABOUT RETURN & EXCHANGES

We refund you in the same way that you originally purchased the product.

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